Privacy & Security

Privacy Policy Summary

This Privacy Policy (“Policy”) describes how Fatih Trade Co Ltd (“Company,” “Fatih Trade,” “we,” “us,” or “our”) collects, uses, shares, and processes your personal data when you visit our website or use any of our services (including written, electronic, and verbal communications, whether online or offline, and any transactions or purchases, collectively the “Services”).

By accessing or using our Services, you agree to this Policy and to our Terms and Conditions. If you do not agree, please refrain from using our Services.

Fatih Trade Co Ltd is the data controller responsible for operating the Services and handling your personal information in accordance with applicable data protection laws.

What Information Do We Collect?

We are committed to respecting your privacy and protecting your personal data. We collect personal information when you interact with our Services.

“Personal information” means any information that identifies you directly or indirectly. This may include information linked to an identifier that can be used to identify you. It does not include data that has been effectively anonymized or aggregated so that you cannot be identified.

We only collect personal information that is necessary for legal compliance, managing our business, and providing the services you request.

You may provide us with information when you register on our site, place an order, sign up for newsletters, or respond to surveys.

Examples of personal data we may collect include:

• Name

• Email address

• Mailing address

• Phone number

You may also visit our site anonymously.

How Do We Use Your Information?

We use your personal data for the purposes for which you provide it, and as otherwise allowed by law. Uses may include:

• Personalizing your experience (helping us better respond to your needs)

• Improving our website and services (based on your feedback and interactions)

• Enhancing customer service (responding more effectively to inquiries and support needs)

• Processing transactions (including payment execution and delivery of purchased goods or services)

• Administering contests, promotions, surveys, or other site features

• Sending periodic emails (including order updates, company news, and relevant product or service information)

Sharing Your Personal Data

We may share your personal data with third parties to help us operate our business and provide our Services, as described above.

For example, we may use analytics services such as Google Analytics to understand how visitors use our website. For more information about how Google uses data, please see: Google Privacy Policy and Google Analytics Opt-Out.

We may also share your information to comply with legal obligations, respond to lawful requests (e.g., court orders or subpoenas), or protect our rights or the safety of others.

Your Rights

We are committed to enabling you to exercise your rights regarding your personal information, including:

• Access, Correction, Deletion, Portability
  You may request to access, update, correct, or delete your personal data, or ask us to restrict or object to processing. You may also request portability of your personal data. To protect your privacy, we may require you to verify your identity before fulfilling such requests.

• Withdrawal of Consent
  You can withdraw your consent to our processing of your personal data at any time, subject to certain legal exceptions.

• Unsubscribe from Marketing
  If you no longer wish to receive marketing communications from us, you can click the unsubscribe link in any marketing email or contact us directly.

Please note that there may be circumstances where applicable law allows or requires us to retain certain personal data despite your requests.

How Do We Protect Your Information?

We implement appropriate physical, technical, and administrative safeguards designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, please remember that no method of internet transmission is 100% secure. We encourage you to use strong, unique passwords and to keep them confidential. If you suspect your account or data has been compromised, please contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, process items in your shopping cart, and understand how visitors interact with our site.

We may also work with third-party service providers (such as analytics companies) who may set cookies on our behalf to help us analyze site usage. These third parties may not use the data for any other purpose except to help us improve our services.

You can control cookie settings through your browser. Disabling cookies may limit some functionality of our website.

Do We Disclose Information to Third Parties?

We do not sell or trade your personal data to outside parties. We may share your data with trusted third-party partners who help us operate our website, deliver services, execute payments, or communicate with you—provided they agree to keep this information confidential.

We may also disclose your information if required by law, to enforce our policies, or to protect our rights, property, or safety, or that of others.

Data Retention

We will retain your personal data only as long as necessary for the purposes set out in this Policy or as required by law.

If you stop using our Services or request to close your account, we may still retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

We may also retain usage data for internal analysis, security, or to improve site functionality.

Third-Party Links

Our website may contain links to third-party sites. These sites have their own privacy policies, which we do not control. We are not responsible for the content or practices of any linked sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page, along with the updated effective date.

Contact Us

For any questions about this Policy, to exercise your rights, or to lodge a complaint, please contact:

FT Supply Co Uk
📧 Contact Us via the contact form below